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Cookies Policy

 Cookies Policy

1. Introduction

Flo’s Performance Auto Parts & Service (“we,” “us,” “our”) uses cookies and similar tracking technologies on our website www.flos.ie (the “Site”). This Cookies Policy explains what cookies are, how we use them, and your choices regarding their use. By continuing to use our Site, you agree to our use of cookies in accordance with this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies allow the website to recognize your device and store certain information about your preferences or past actions. Cookies can be “persistent” (staying on your device until you delete them) or “session” (deleted when you close your browser).

3. How We Use Cookies

We use cookies for various purposes, including:

  • Essential Cookies: These cookies are necessary for the Site to function properly and cannot be disabled in our systems. They are typically set in response to actions made by you, such as logging in or filling out forms.

  • Performance Cookies: These cookies help us understand how visitors interact with our Site by collecting information anonymously. This information is used to improve our Site’s performance and user experience.

  • Functional Cookies: These cookies allow the Site to remember your choices (such as your language preferences) and provide enhanced, more personalized features.

  • Targeting Cookies: These cookies may be set through our Site by our advertising partners. They may be used to build a profile of your interests and show you relevant ads on other sites.

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and improve our services. These third parties may include analytics services such as Google Analytics, and social media platforms.

5. Your Choices Regarding Cookies

You have several options to manage or disable cookies:

  • Browser Settings: Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of our Site.

  • Consent Management: On your first visit to our Site, you will see a cookies banner that allows you to accept or customize your cookie preferences. You can change these settings at any time by accessing the cookies settings on our Site.

  • Opt-Out Tools: Some third-party services we use, such as Google Analytics, provide opt-out mechanisms. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Data Protection

We are committed to safeguarding your personal data in compliance with the General Data Protection Regulation (GDPR) . Any personal information collected through cookies will be handled in accordance with our Privacy Policy and applicable data protection laws.

7. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and your continued use of the Site after any changes have been made constitutes your acceptance of the new policy.

8. Contact Us

If you have any questions about our use of cookies or this Cookies Policy, please contact us at:

Flo’s Performance Auto Parts & Service Ltd
Email: sales@flos.ie
Website: www.flos.ie

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners. View more
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Privacy Policy

Privacy Policy

  1. Introduction
    Flo’s Performance Auto Parts & Service ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you visit our website www.flos.ie and use our services, including our online store powered by WooCommerce and other plugins.

  2. Information We Collect
    We may collect and process the following data about you:

    • Personal Information: When you make or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
    • Technical Data: We automatically collect information about your device, browsing actions, and patterns. This may include your IP address, browser type, time zone, and some of the cookies installed on your device.
    • Usage Data: We may also collect information about how you use our website and services.
    • Communications: If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of your message, and any attachments you may send us.

  3. How We Use Your Information
    We use the information we collect to:

    • Process and fulfill your orders, including sending you emails to confirm your order status and shipping.
    • Communicate with you, including responding to your inquiries and providing customer support.
    • Personalize your shopping experience by offering tailored content and product recommendations.
    • Improve our website and services by analyzing how you use our site and gathering feedback.
    • Comply with legal obligations, such as tax and accounting requirements.

  4. Sharing Your Information
    We share your personal data with third parties to help us use your information as described above. For example:

    • WooCommerce: We use WooCommerce to power our online store. You can read more about how WooCommerce uses your personal data here.
    • Payment Processors: We share your payment information with our payment processor to facilitate transactions.
    • Shipping Providers: We provide your shipping details to our logistics partners to ensure the delivery of your orders.
    • Analytics Providers: We use third-party analytics services to understand how our customers use the website.

  5. Data Retention
    We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

  6. Your Rights
    You have the right to:

    • Access the personal data we hold about you.
    • Request correction of inaccurate data.
    • Request deletion of your personal data.
    • Object to or restrict the processing of your data.
    • Request the transfer of your data to another service provider.
      To exercise any of these rights, please contact us at sales@flos.ie.

  7. Cookies
    We use cookies to enhance your experience on our website. Cookies are small files stored on your device. For more information on our use of cookies and how to manage them, please see our Cookies Policy.

  8. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page.

  9. Contact Us
    If you have any questions about this Privacy Policy, please contact us at:
    Flo’s Performance Auto Parts & Service
    Email: sales@flos.ie

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